Last Updated: January 2026 Compliance with PDPA 2010

MQQ88 Privacy Policy — Player Personal Data Protection

MQQ88 is fully committed to protecting your privacy. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Malaysia PDPA Compliance

This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all our data management practices comply with the applicable legal requirements in Malaysia.

1Introduction and Scope of This Policy

MQQ88 ("we", "our platform") cares about the privacy of every player and user on this platform. This Privacy Policy explains in detail how we manage your personal data — from how it is collected and the purposes it is used for, to who can access it and your rights as the data owner.

This policy applies to all individuals using the mqq88 platform, including website visitors, registered players, and anyone who interacts with our services in any capacity. By using the mqq88 platform, you acknowledge that you have read and understood this privacy policy.

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated via your registered email or an in-platform notification before they take effect.

2Types of Personal Data We Collect

We only collect data required to provide you with a safe, responsible, and high-quality service. Below are the categories of data we collect:

Data Category Data Examples Primary Purpose
Identity Information Full name, date of birth, identity card number Identity verification (KYC), legal compliance
Contact Information Email address, phone number, mailing address Account communications, security notifications
Financial Information Bank account number, e-wallet details, transaction records Payment processing, fund withdrawals
Usage Data Game records, wagering history, login timestamps Account security, fraud detection
Technical Data IP address, browser type, device information Security, platform optimisation
Data Minimisation Principle

We only collect data that is genuinely necessary for the stated purposes. We do not collect sensitive data unrelated to our services, such as health information, religious beliefs, or political affiliations.

3How We Use Your Data

The personal data you provide to us is used solely for the following purposes:

  • Account management: To securely create, verify, and maintain your mqq88 account.
  • Transaction processing: To process deposits, withdrawals, and all financial transactions accurately and promptly.
  • Identity verification (KYC): To verify that all players are genuine individuals eligible to use the platform in accordance with legal requirements.
  • Fraud prevention: To detect and prevent suspicious or unauthorised activity that could compromise your account security.
  • Customer support: To help you resolve any issues or enquiries efficiently.
  • Legal compliance: To fulfil legal obligations, including reporting to relevant authorities when required.
  • Service communications: To send important notifications related to your account, security, and platform updates.
  • Platform improvement: To analyse usage patterns in aggregate (without identifying individuals) to improve the user experience.

We not use your data for third-party advertising purposes or sell it to any external company for commercial gain without your consent.

4Data Sharing and Disclosure

MQQ88 does not sell, rent, or disclose your personal data to third parties except in the following situations:

  • Approved service providers: Payment processors, KYC providers, and technology vendors required to operate the platform — all bound by strict confidentiality agreements.
  • Legal requirements: When required by Malaysian law, court order, or directive from a competent authority.
  • Financial crime prevention: In cases where there is strong suspicion of money laundering or fraud, we are required to report to the relevant authorities in accordance with Malaysian law.
  • Your consent: In any other situation where you have given explicit consent.
Third-Party Providers

All third-party providers we work with have undergone a rigorous security evaluation process and are required to adhere to the same high data protection standards that we uphold ourselves.

5Data Security and Protection Measures

We continuously invest in best-in-class security technology and procedures to protect your data from unauthorised access, disclosure, alteration, or destruction. Our key security measures include:

  • 256-bit SSL/TLS Encryption for all data transmitted between your device and our servers.
  • Data encryption at rest for all sensitive information stored in our database.
  • Role-based access control — only authorized staff with a genuine need for access may view your personal data.
  • Two-factor authentication (2FA) available for all player accounts as an additional layer of security.
  • 24/7 security monitoring by our automated systems and security team to detect any unusual activity.
  • Regular security audits by independent third parties to identify and address any vulnerabilities.

While no system is one hundred percent perfect, we continuously work to maintain your data security at the highest reasonably achievable technical standard.

6Data Retention Period

We retain your personal data for as long as your account is active or as needed to provide services to you. Once an account is closed, we will retain certain data for the following periods in accordance with legal and legitimate business requirements:

  • Financial transaction records: Minimum 7 years after the transaction, in line with Malaysia's anti-money laundering (AML) legal requirements.
  • KYC Documents: Minimum 5 years after account closure or the end of the business relationship.
  • Support communication records: 3 years for reference and dispute resolution.
  • Technical security log: 1 year for security investigation purposes.

Once the retention period has ended, your data will be securely deleted or anonymised in accordance with industry-standard procedures.

7Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:

Right of Access

To request a copy of the personal data we hold about you and to know how it is being used.

Right to Rectification

To request correction of any inaccurate, outdated, or incomplete data in your account.

Right to Erasure

To request deletion of your data when it is no longer needed, subject to legal obligations.

Right to Object

To object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

To request your data in a structured, machine-readable format for transfer to another service.

Right to Restrict Processing

To request that we restrict the processing of your data under certain circumstances permitted by law.

To exercise any of the rights above, contact the mqq88 customer support team via Live Chat or email. We will process your request within 30 business days in accordance with PDPA requirements.

8Cookies and Tracking Technologies

The mqq88 website uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Below are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Functional cookies: To remember your preferences and settings, such as language and currency, for a smoother experience.
  • Analytics cookies: To help us understand how users interact with the platform so we can make improvements. Data is collected in aggregate form and does not identify individuals.

You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality and your experience on the mqq88 platform.

9International Data Transfer

Your personal data is stored primarily on servers located in the Asia Pacific region. In limited cases, data may be processed by technical service providers in other countries. When such transfers occur, we ensure that protections equivalent to Malaysia's PDPA are in place through:

  • Binding data processing agreements with all third-party providers.
  • Use of internationally recognised standard contractual clauses.
  • Periodic assessments of our providers' data protection practices.

We do not transfer your data to jurisdictions that lack adequate data protection without first obtaining your consent.

10Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, our data protection team is ready to assist you through the following channels:

  • Live Chat: Available 24/7 via the mqq88 platform — the fastest way to get a response.
  • Email: [email protected] — for detailed inquiries or formal requests regarding your data rights.

We are committed to responding to all privacy-related enquiries within 3 business days, and resolving formal requests within 30 business days as required by Malaysia's PDPA.

If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia in accordance with the procedures set out under the Personal Data Protection Act 2010.

Why Your Data Is Safe at MQQ88

Six concrete commitments that prove we take player privacy seriously

256-bit SSL Encryption

All data transmitted between your device and the mqq88 servers is protected by bank-grade encryption. No third party can intercept or read your information in transit.

Secure KYC

Our identity verification process uses an industry-recognised KYC system. Your documents are encrypted, stored securely, and accessed only by authorised personnel.

No Data Sales

MQQ88 does not sell, rent, or disclose your personal data to advertisers or third parties for commercial purposes. Your data belongs entirely to you.

Compliance with PDPA 2010

All our data management practices are fully compliant with Malaysia's Personal Data Protection Act 2010. We regularly review our procedures to ensure ongoing compliance.

24/7 Monitoring

Our automated security monitoring system operates around the clock to detect suspicious activity and protect your account from any security threats.

Player Rights Respected

We make it easy for players to exercise their privacy rights — from accessing data and correcting information to requesting deletion — all handled promptly and transparently.

Play with Peace of Mind — Your Data Is Protected

With bank-grade data protection and full compliance with Malaysia's PDPA, mqq88 is a platform you can trust completely. Register now and enjoy a safe gaming experience.

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